1. Sign into your MedChart account. The Sign In button is in the top right-hand corner of the web page.
2. Start the fulfillment of this request just like any other record request. Ensure you verify the consent and information provided.
3. Once you've verified the request information you will be taken to the standard "Upload Record" page. If an APS is required, it will appear directly below the "+ Upload New Files" section and as a new section called "Fillable Forms".
4. This is a digital APS form that needs to be completed in order to fulfill the Dynacare request. Until this form is complete you will not be able to click the "Release Records" button.
5. You have two options to complete the APS form:
Claim Your Practice:
Medchart has sent requests for medical records to 8000 providers across North America. If we've sent one to yo
b. Outside Medchart: click the “View Form Link” button. This gives you a URL to copy and send to the attending physician.
6. To open the form please enter the patient’s date of birth. Once open, please follow the steps indicated in the online form.
7. Once the form is completed, the physician must click “I Agree and Submit” to finalize the form.
8. Immediately after completed, the “Status” of the APS form in the release request will update to “Completed at [date stamp]”.
9. You may now complete the request like any other request for health information. Ensure the appropriate records have been uploaded to the request and lick “Release Current Records”.
Manually:
6. Click the “Download Blank Form” button to download and open the form on your computer.
7. Print out the form and give to the physician to fill out.
8. Once completed, scan the form and click the “Upload Filled Form” button to upload it back onto the request. IMPORTANT: The scanned APS document MUST be uploaded to the "Fillable Forms" area of the page and not using the "+ Upload New Files" button.
7. Print out the form and give to the physician to fill out.
9. You may now complete the request like any other request for health information. Ensure the appropriate records have been uploaded to the request and lick “Release Current Records”.
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