Welcome to our patient support centre,
This is your resource to Medchart

Purchase
$38

Create your Account

Here 's your guide to successfully implementing Medchart at your practice. It's as easy as 1 - 2 - 3.

Create account
Create a Medchart account right now! It's a simple form completion
Accept an invitation
30 minute to 1 hour training sessions with a Medchart specialist

How to Release a Patient Chart

Step by step instructions and helpful videos to show you how to use every part of Medchart.

Step 1: Verify the request
Verify the patient information and consent/authorization
Step 2: Upload records
Upload any requested information to Medchart for release
Step 3: Request payment
Request payment for release before releasing uploaded records
Completing an APS form
How to complete a Dynacare Attending Physician Statement through Medchart

Account and User Settings

How to guides related to changing account settings, fees, users and more!

Add a new user
Add unlimited users to Medchart with custom permissions
Notifications
Choose what emails you receive to notify you of activity in Medchart
Add practitioners
Add the practitioners at your practice for fee and request mapping
Update your fee remittance
Choose how Medchart sends all your fees on a monthly basis
Add a pre-payment fee
This fee is charged at time of request and is set based on request type
Add your top-up fees
These fees will show up in a dropdown when releasing records
Customize request pages
Change the colours, logo and URL of your custom request pages
Choose available records
What records, notes and imaging are generally available at your practice