Best Practices

Retrieving medical records can be time-consuming and difficult. Here are our top tips to help you retrieve records.

April 26, 2019

Timing your medical record request

Average turnaround statistics show that health providers will release medical records and imaging at this general rate: 60% of all your records in 30 days, 90% in 60 days, and 99% in 90 days. To be safe and ensure you have those medical records for a doctor's visit or personal injury trial, you should ensure to request records at least 3 - 4 months before they are required to be used.

April 25, 2019

What is a substitute decision maker for medical records requests?

What is a substitute decision maker? When are they needed? How do you prove your status? We answer all these questions so you know what you need to request medical records.